Privacy Policy

1. Introduction

 

At Bin Buddy, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, services, or communicate with us.

 

By using our services, you consent to the collection and use of your information as described in this policy.

 

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2. Information We Collect

 

We may collect the following types of personal information:

• Contact Information: Full name, home address, phone number, email address

• Billing Information: Credit/debit card details, billing address (processed through secure third-party payment processors like Stripe or Square)

• Service Information: Scheduled service address, bin access notes, pickup preferences

• Usage Data: IP address, browser type, device information, and pages visited (via cookies)

 

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3. How We Use Your Information

 

We use your information to:

• Provide and manage your trash valet service

• Process payments and billing

• Send important notifications (service updates, payment reminders, schedule changes)

• Respond to customer inquiries and support requests

• Improve our website and services

• Comply with legal obligations

 

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4. How We Share Your Information

 

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Payment processors (e.g., Stripe, Square) to securely handle transactions

• Service providers who help us deliver services (e.g., route scheduling, communication tools)

• Law enforcement or legal bodies if required by law

 

All third parties are required to protect your information and use it only for the intended purpose.

 

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5. How We Protect Your Information

 

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:

• Encrypted payment processing

• Secure data storage

• Access controls for employees and contractors

 

While we strive to protect your data, no system is 100% secure. We recommend using strong passwords and not sharing your login credentials.

 

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6. Your Rights and Choices

 

You have the right to:

• Access or correct your personal information

• Request deletion of your data

• Opt-out of marketing communications

• Withdraw consent where applicable

 

To exercise any of these rights, email us at coreybechthold@gmail.com.

 

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7. Cookies and Tracking

 

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can control cookie preferences through your browser settings.

 

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8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

 

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9. Children’s Privacy

 

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it promptly.

 

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10. Policy Updates

 

We may update this Privacy Policy occasionally to reflect changes in our practices or services. When we do, we’ll update the “Last Updated” date. Continued use of the service means you accept the changes.